- Codashop cannot cancel or refund transactions that have been completed successfully and confirmed as delivered by the publisher.
- Codashop cannot transfer game items between accounts or withdraw them for later refunds.
- You are responsible for ensuring the data entered during a transaction is correct. All purchased or shipped game items are final. Refund requests for incorrect purchase details (e.g., the wrong game ID) are not accepted.
- If a charge was made but the item was not received, or a defective item was received, contact Customer Support within 30 days of the purchase date so the transaction can be investigated. An investigation determines whether a refund or replacement is appropriate.
- If a transaction is found ineligible, no refund or replacement will be provided.
- Claims submitted more than 30 days after the purchase date will not be honored.
See Terms & Conditions for more information.