- Kindly please keep in mind that Codashop:
a) Cannot cancel or refund transactions that are successfully made where the publisher confirmed that the items were delivered successfully; and
b) Does not have the authority to transfer game items from one account to another or withdraw game items from an account for later refunds.
- You are fully responsible for ensuring that the data you entered when making a transaction is correct.
- All game items that have been purchased or shipped are final, and we do not accept refund requests for incorrect purchase transactions (e.g. wrong game ID, etc).
- If you have been charged for a transaction but did not receive your item, or you received a defective item, please contact Coda within 30 days from the date of your purchase through https://br.support.codashop.com/hc/en-us/requests/new so that Coda can investigate your transaction. During this investigation, Coda will determine whether a refund or replacement is appropriate in your case.
If Coda finds that the transaction is not eligible for a refund or replacement upon the result of its investigation, no refund or replacement will be provided to you. In addition, any claims brought to Coda beyond 30 days from the date of purchase will no longer be honored, and no refund or replacement will be issued.
Please check our Terms and Conditions here for more information.
Thank you for your understanding.